Artificial intelligence has become part of my workflow when designing LMS pages with HTML and learning templates. I use AI to generate structured content layouts, draft template copy and speed up repetitive formatting tasks. And. although it saves time, it cannot replace critically thinking through the learning design experience.
Where AI Falls Short in LMS Page Design
Even when AI produces clean-looking content, I consistently find issues that require human review — particularly when it comes to accessibility and learner experience.
Here are a few common fixes I make during QA:
1. Heading Structure That Breaks Screen Readers
AI often generates headings that look visually correct but skip levels (e.g., H2 → H4 → H3). For learners using assistive technology, this disrupts navigation and creates cognitive friction. Logical hierarchy matters — not just for accessibility compliance, but for learning clarity.
2. Contrast That Fails Accessibility Standards
AI-generated color suggestions frequently miss WCAG contrast ratios, which can cause accessibility issues if a learner can’t read the information.
3. Structure Without Instructional Intent
AI can format content, but it cannot determine whether:
- The information supports the learning objective
- The cognitive load is appropriate
- The interaction reinforces performance outcomes
- The sequence builds knowledge progressively
That requires instructional decision-making.
AI Is a Tool — Not a Designer
AI accelerates production, so it should be seen as a tool that supports the instructional designer expertise. It will not do a good job unless the ID is on the driver’s seat making the learning design decisions.
The Real Question for L&D Teams
The question isn’t whether we should use AI. It’s whether we are using it responsibly and effectively.
Organizations that integrate AI thoughtfully — with skilled instructional oversight — gain efficiency and maintain accessibility, compliance, and learner-centered design.
That’s where the real value is.
